Shipping Policy for midMorpheus

At midMorpheus, we strive to get your stylish orders to you as quickly and safely as possible. Below are the details of our shipping policy:

1. Shipping Timeframes

We process and ship all orders within 2-7 business days.
Shipping time depends on your location, with delivery typically taking between 2 to 7 days after the order has been dispatched.
Shipping times may vary during high demand periods or due to unforeseen circumstances, but we will keep you updated on the status of your order.

2. Replacement Policy

We offer product replacements, not refunds, in the case of damaged or defective items. If you receive a damaged product or an incorrect item, please contact us within 7 days of receiving your order.
To initiate a replacement, please provide us with a photo of the damaged item and the packaging.

3. Unboxing Video Requirement

To ensure a smooth and efficient replacement process, we request that you record a short video of the unboxing when you receive your package. This will help us resolve any issues quickly and avoid any potential conflicts regarding product condition.
The video should clearly show the product and packaging at the time of opening, with no tampering before filming.

4. Shipping Address

Please ensure that your shipping address is accurate when placing your order. We are not responsible for incorrect or incomplete shipping addresses.

5. Shipping Costs

Shipping costs are calculated at checkout based on your location. Free shipping may be offered during special promotions.
If you have any further questions about your order or shipping details, feel free to contact us at [your email address].